• Gossen Metrawatt
  • Camille Bauer

Service Center

Our competent after-sales service is provided by our Service Division, GMCI-Service GmbH in Nuremberg.

GMCI-Service GmbH in Nuremberg

As a leading after-sales provider of measuring and test instruments, GMC-I Service GmbH is certified in accordance with DIN EN ISO 9001:2015 as well as DIN EN ISO 14001.

 

Our DAkkS calibration laboratory is accredited per DIN EN ISO / IEC 17025:2005.

 

We can offer you an optimized full-service package including repairs, replacement parts service, service contracts, rental instruments service, testing per DGUV regulation 3 (BGV A3 tests), calibration services as well as value and quality conservation measures.

 

Beyond this, we continuously assure the safety and reliability of all operating equipment and the advancement of our customers' employees, thus increasing their economic efficiency.

 


The service offering comprises:

With regard to calibration as a standard feature, test equipment monitoring is included as an essential element of quality assurance in the DIN EN ISO 9000-9004 series of standards. Test equipment monitoring must assure that all test equipment with relevance for product quality measures "correctly".

 

In order to assure that this is the case, test equipment must be calibrated on a regular basis, and must be retraceable to national standards. Ascertained measured values must be documented as well. Traceability of calibration results to national standards had already been verified for the user in the past by means of "factory certificates" as a standard feature.

 

However, international recognition of certificates of this sort became more and more questionable due to enormous growth in the number of calibration service providers, some of whom were unqualified. And thus to an ever greater extent, not only in other European countries do ISO 9000 inspectors demand calibration certificates issued by calibration service providers who are accredited by or associated with the EA (European Cooperation for Accreditation).

 

 

As a leading service provider for devices and systems for measuring, test, control and automation technology, we can provide you with extensive repair services.

 

Thanks to our highly qualified employees and monitored processes, we can assure quick and competent repair of your defective instrument. 

Without fail, measuring instruments always break down at the most inconvenient moment, and the time required for a repair is always too long. 

All of your test instruments are currently in use and a new order is received, which of course must also be completed.

Your test instrument is in the calibration lab but pending measurements need to be performed now.

We can offer you a rental instrument for a reasonable price under any of these circumstances. 

Our VDE test instruments are continuously updated to fulfill the latest standards and market requirements.

 

This assures that you will still be in possession of an up-to-date, standards-compliant test instrument in the future.

 

Advantages of Updating

  • Always up to date with the state of the art

  • Adaptation to the latest standards and regulations 

  • Participation in technological further development

  • Avoidance of unnecessary new acquisitions

  • Clear-cut, calculable costs

When modern, high performance measuring and test instruments are utilized, the availability of replacement parts is an important criterion. With us you're always well-supplied. Original replacement parts are available for nearly all instruments in our well-stocked warehouse.

 

Worldwide Delivery Service

As a premium service provider for measuring and test instruments, we can of course provide you with replacement part delivery services. We ship original replacement parts to you - anywhere in the world, quickly and simply.

 

GMC-I Service GmbH
Beuthener Str. 41
90471 Nürnberg, Germany

 

 

 

Opening hours
Monday - Thursday: 7.30 a.m. - 4.30 p.m.
Friday:  7.30 a.m. - 2.00 p.m.

Phone: +49 911 817718-0
Fax: +49 911 817718-253
E-mail: service@gossenmetrawatt.com

 

 

Further information on our comprehensive after-sales services are available at www.gmci-service.com

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